“That’s Bags” is a one stop store with a shopping experience for high quality handbags with one purpose in mind, providing our customer with ‘Superb” service. Our goal is to supply women through out the country with designer, fashionable, chic and eco friendly handbags at affordable prices. Our quality and unique styles separates us from our competition.
With our online security shopping, we guarantee your personal information WILL NOT be shared with anyone or company. We will assure you efficient and prompt delivery. We’re confident you will be satisfied with your fashionable handbags and guarantee a
10 day hassle free return policy.
CUSTOMER SERVICE:
Email: thatsbags@thatsbags.com
That’s Bag’s wants you to be completely satisfied with your purchase by offering you our 10 Day Satisfaction-Guaranteed Return Policy. We stand behind our products 110% and offer you the option of returning or exchanging items that do not meet your satisfaction.
You have 10 days from the day that you receive the package to return the merchandise for a full refund or exchange. For exchanges, we will charge/credit the price difference accordingly and ship the newly exchanged merchandise to you free of charge within the domestic US.
- We will credit you the full purchase price, any taxes, minus the original shipping charges. As the customer, you will be responsible for the return shipping costs.
- For exchanges, we will charge/credit the price difference accordingly and ship the newly exchanged merchandise to you free of charge within the domestic US. International exchanges will incur standard international shipping fees.
- All items must be in brand new condition with all hang tags attached and unmarked, with the original box and packaging.
- ITEMS THAT HAVE BEEN WORN, DAMAGED, AND/OR ALTERED WILL NOT BE REFUNDED OR EXCHANGED. ITEMS WITH THE TAGS ALTERED OR REMOVED WILL NOT BE REFUNDED OR EXCHANGED.
- MERCHANDISE MARKED AS CLEARANCE ITEMS CANNOT BE REFUNDED OR EXCHANGED, ALL SALES ARE FINAL ON CLEARANCE ITEMS. (Clearance items are items found in the CLEARANCE section of our website.) If you return a Clearance item, That’s Bag’s has a right to refuse the returned package at customer's cost.
- If the item that you ordered was already damaged or if there are any discrepancies, please contact us within 48 hours of receipt. We will do our best to replace or repair the defective item as soon as possible. Any damage or discrepancies claimed after the 48 hours of receipt will be subject to our discretion.
- You must arrange your return or exchange within the 10-day period specified above.
- Simply complete the return/exchange portion of your invoice and include it with your package. Make sure to enclose the invoice and the return item(s) in a securely sealed box.
- It is strongly recommended to use a trackable mailing service as we cannot be responsible for lost packages.
That’s Bags
PO Box 5496
Gardena, CA 90249
Please allow 7 - 14 days for the exchange or return to be processed. You will be notified via email to the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from ThatsBags.com.
We ship all packages through the United States Postal Service using Priority Mail with Delivery Confirmation. Shipping and handling is calculated in the shopping cart based on your order total as outlined below. Prices reflect USPS postal rates, confirmation services and packaging.
| Order Total |
Shipping and Handling |
| $30.00 - $49.99 |
$8.50 |
| $50.00 - $99.99 |
$10.50 |
| $100.00 - $199.99 |
$12.50 |
| $200.00 and up |
FREE Ground |
Special (2) Day Shipment:$30:00